Masterclass: Harnessing the voice of the customer

Alex Diedrich, Lead Insights & AI Solutions Specialist at Sprinklr, joined us for the final instalment of our SHARE x Sprinklr Masterclass Series.

Watch the recording below to hear Alex explain how to utilise research and technology to harness the voice of the customer, considering the ultimate goal of taking action using insights to inform business decisions.

For more information, please contact Theun Kok ( to learn about working with SHARE Creative or email to discuss partnership opportunities.