Corina Bordeianu, Global Social Media Marketing Manager at Booking.com, joined us for the second instalment of our SHARE x Sprinklr Masterclass Series: Social Research in Practice: Understanding the Social Media Traveller.
Watch the recording below to find out:
- How Booking.com utilises social listening to enrich social media strategy.
- The tools and techniques Booking.com uses to gain traveller insights, and how this data improves customer service.
To sign up for the third event on 31/10, please register here.
For more information, please contact Theun Kok (theun.kok@sharecreative.com) to learn about working with SHARE Creative or email talktous@sharecreative.com to discuss partnership opportunities.